Welcome to the website of Pentacle Ideation.
These Terms of Use govern your access to and use of this website, including its pages, content, functions, forms and services.
In these Terms of Use:
- “Pentacle Ideation”, “Pentacle”, “we”, “us” and “our” refer to Pentacle Ideation;
- “website” means pentacle.com.sg and any related page, subdomain or digital service operated by Pentacle Ideation; and
- “you” and “your” refer to any person accessing or using the website.
By accessing or using the website, you agree to be bound by these Terms of Use.
These Terms of Use should be read together with our Privacy Policy, which explains how we collect, use, disclose, store and protect personal data.
Do not use the website if you do not agree to these Terms of Use.
The website provides general information about Pentacle Ideation, its capabilities, services, experience, projects and business activities.
The website may include information relating to services such as:
- branding and corporate identity;
- graphic and communication design;
- packaging and print design;
- website and Progressive Web App development;
- e-commerce and digital payment solutions;
- web applications and digital platforms;
- membership, loyalty and e-voucher systems;
- API and third-party system integration;
- hosting, maintenance and technical support;
- digital marketing and search optimisation;
- photography and content production;
- artificial-intelligence-enabled services; and
- related creative, strategic and technology services.
Website content is provided for general information only. It does not constitute a binding offer, professional advice, technical specification, project commitment, warranty or contractual obligation unless expressly confirmed in a separate written agreement issued or accepted by Pentacle Ideation.
You must be at least 18 years old and have the legal capacity to use this website.
Where you access or use the website on behalf of a company, organisation or another person, you represent that you have authority to act on their behalf and bind them to these Terms of Use where applicable.
You may access and use the website only:
- for lawful purposes;
- for obtaining information about Pentacle Ideation;
- for contacting us regarding a genuine enquiry, proposal, project, employment opportunity or business matter; and
- in accordance with these Terms of Use and applicable law.
Permission to access the website is temporary and may be withdrawn, restricted or suspended at any time.
You must not:
- use the website for any unlawful, fraudulent, misleading, abusive or malicious purpose;
- attempt to gain unauthorised access to the website, server, hosting environment, database, accounts or connected systems;
- interfere with the security, availability, operation or performance of the website;
- introduce viruses, malware, malicious code, scripts or harmful technologies;
- perform denial-of-service attacks or excessive automated requests;
- scrape, harvest, copy or extract website data using automated means without written permission;
- use bots, crawlers or similar tools in a manner that places an unreasonable load on the website;
- attempt to test, scan or probe the vulnerability of any system without written authorisation;
- bypass security controls, access restrictions or usage limitations;
- impersonate another person or misrepresent your identity, authority or affiliation;
- submit false, misleading, defamatory, offensive or infringing material;
- use information obtained from the website to send unsolicited commercial communications;
- reproduce, adapt or commercially exploit website content without permission;
- reverse engineer, decompile or attempt to derive source code from website components except where expressly permitted by law;
- use the website or its content to train, develop or improve an artificial-intelligence model without our prior written consent; or
- assist another person in doing any of the above.
We may block access, preserve evidence and report suspected unlawful activity to the relevant authorities.
Unless otherwise stated, the website and all materials made available through it are owned by or licensed to Pentacle Ideation.
These materials may include:
- names, logos and trade marks;
- text and written content;
- layouts and visual systems;
- graphic designs and illustrations;
- photographs and videos;
- animations and interactive elements;
- icons and interface components;
- project descriptions and case studies;
- concepts and creative presentations;
- software, scripts and source code;
- databases and data structures; and
- the selection, arrangement and presentation of website content.
These materials are protected by copyright, trade mark, passing-off and other intellectual-property laws.
You may view the website and print or save limited extracts for your own internal, non-commercial reference.
You must not, without our prior written permission:
- reproduce or republish substantial website content;
- modify, adapt or create derivative works from the content;
- distribute, sell, license or commercially exploit the content;
- remove copyright, trade mark or proprietary notices;
- use the content in another portfolio, website, proposal or presentation;
- represent any content as your own work; or
- use Pentacle Ideation’s name, branding or materials in a manner that suggests an association, endorsement or partnership that does not exist.
No right, title, licence or interest is granted except the limited right to use the website in accordance with these Terms of Use.
The website may display client names, brand names, trade marks, photographs, project materials or examples of completed work.
Such materials remain the property of their respective owners where applicable.
Their inclusion is for the purpose of describing Pentacle Ideation’s experience and work and does not imply that:
- Pentacle owns the client’s trade marks;
- the client endorses every statement on the website;
- Pentacle was solely responsible for every component of the project;
- the client relationship remains active; or
- the displayed project remains unchanged from the version originally delivered.
Certain project elements may involve client-supplied content, third-party platforms, external developers, payment providers, hosting services or other vendors.
We make reasonable efforts to keep website information accurate and current. However, information may occasionally be incomplete, outdated, inaccurate or affected by technical errors.
To the fullest extent permitted by law, we do not represent or warrant that:
- all website information is complete, accurate or current;
- the website will always be available or uninterrupted;
- the website will be free from errors, malware or security vulnerabilities;
- any defect will be corrected immediately;
- content will remain available;
- third-party services will continue to operate; or
- the website will be compatible with every device, browser or operating system.
We may change, remove, suspend or discontinue any part of the website without prior notice.
You should verify material information directly with us before relying on it for a commercial, technical, operational or financial decision.
Any pricing, scope, schedule, specification, process or service description appearing on the website is indicative only unless expressly stated otherwise.
A binding engagement arises only where the applicable quotation, proposal, agreement, purchase order or other written contract has been accepted in accordance with its terms.
Unless expressly agreed in writing:
- prices may exclude applicable taxes, licences and third-party charges;
- project timelines remain subject to availability, approvals, dependencies and receipt of required materials;
- technical compatibility is subject to assessment;
- third-party platform costs and requirements may change;
- website information does not guarantee service availability; and
- each project will be governed by its own written scope and commercial terms.
Where a separate quotation or agreement conflicts with these Terms of Use, the separate written agreement will prevail in relation to that engagement.
You may provide information, enquiries, project briefs, documents, résumés, portfolios, comments or other materials through the website or our contact channels.
You are responsible for ensuring that:
- the information is accurate and not misleading;
- you have authority to provide it;
- it does not infringe another person’s rights;
- it does not contain unlawful or malicious material;
- it does not breach confidentiality obligations; and
- any personal data has been lawfully disclosed.
Submission of an enquiry or project brief does not:
- create a client relationship;
- oblige us to accept the work;
- guarantee a response;
- create an exclusive relationship;
- constitute acceptance of confidentiality obligations; or
- prevent us from working on similar projects for other parties.
Do not send trade secrets or highly confidential information unless an appropriate confidentiality arrangement has first been agreed in writing.
We do not accept responsibility for unsolicited ideas, concepts, campaigns, designs, business plans, software concepts or creative materials submitted without a prior written agreement.
Because we regularly develop creative and technical solutions, materials submitted to us may be similar to ideas already developed, under consideration or received from another source.
Submission of unsolicited material does not:
- create a confidential or fiduciary relationship;
- require us to review or use the material;
- create an obligation to compensate you;
- prevent us from developing similar concepts independently; or
- establish ownership of any independently developed work.
This section does not apply where a separate written confidentiality or project agreement expressly states otherwise.
The website may contain links to, integrations with or content provided by third parties.
These may include:
- client websites;
- social-media platforms;
- maps;
- videos;
- fonts;
- analytics tools;
- cloud services;
- payment platforms;
- communication services; and
- external software or websites.
Third-party services are operated independently and may be subject to their own terms, policies, fees and technical requirements.
We do not control and are not responsible for:
- third-party content;
- availability or performance;
- privacy or security practices;
- accuracy or reliability;
- products or services;
- changes, outages or discontinuation; or
- losses caused by use of those services.
A link or integration does not constitute an endorsement, guarantee or partnership unless expressly stated.
You access third-party services at your own discretion and subject to their applicable terms.
The website or services described on it may involve artificial-intelligence, machine-learning, automated or generative technologies.
Outputs produced through such technologies may:
- be incomplete or inaccurate;
- require human review;
- be based on third-party models or services;
- change as external systems are updated; and
- not be suitable as professional, legal, medical, financial or other regulated advice.
You must independently review and verify any material AI-generated output before relying on or publishing it.
Do not submit sensitive, regulated, confidential or proprietary information to an AI-enabled function unless the intended processing and safeguards have been expressly agreed.
Any separate AI project or service will be subject to its applicable quotation, scope, usage limits and third-party terms.
We take reasonable steps to maintain the security of the website, but internet communications and electronic systems are not completely secure.
You are responsible for:
- using an updated and secure device;
- protecting your passwords and credentials;
- checking the legitimacy of communications;
- avoiding insecure networks where appropriate;
- maintaining backups of information you submit; and
- informing us promptly of suspected impersonation, fraud or unauthorised access.
You should verify changes to payment instructions using an independently confirmed communication channel.
Pentacle Ideation will not be responsible, to the fullest extent permitted by law, for payment or other losses caused by reliance on fraudulent communications that were not sent or authorised by us, particularly where reasonable verification procedures were not followed.
Our collection, use, disclosure and protection of personal data are governed by our Privacy Policy.
By submitting personal data through the website, you acknowledge that it will be handled in accordance with the Privacy Policy and applicable law.
To the fullest extent permitted by law, the website and its content are provided on an “as is” and “as available” basis.
Pentacle Ideation disclaims all representations, conditions and warranties, whether express, implied, statutory or otherwise, relating to:
- merchantability;
- satisfactory quality;
- fitness for a particular purpose;
- non-infringement;
- uninterrupted access;
- error-free operation;
- accuracy;
- completeness;
- security; and
- suitability of the website or its content.
Nothing on the website constitutes legal, financial, accounting, cybersecurity or other regulated professional advice.
You are responsible for obtaining suitable professional advice where necessary.
Nothing in these Terms of Use excludes any condition, warranty or right that cannot lawfully be excluded.
To the fullest extent permitted by Singapore law, Pentacle Ideation will not be liable for any indirect, incidental, special, exemplary, punitive or consequential loss arising from or relating to:
- access to or use of the website;
- inability to access or use the website;
- reliance on website content;
- errors, omissions or outdated information;
- loss or corruption of data;
- business interruption;
- loss of profits, revenue, opportunities, contracts, anticipated savings or goodwill;
- malware, unauthorised access or cyber incidents;
- third-party websites, platforms or services;
- user-submitted material;
- suspension, alteration or discontinuation of the website; or
- circumstances outside our reasonable control.
Where liability cannot lawfully be excluded, Pentacle Ideation’s aggregate liability arising from use of the website will, to the fullest extent permitted by law, be limited to the lower of:
- the direct loss proved to have been caused by Pentacle Ideation; or
- S$100.
This website liability limit does not replace or alter any liability limit stated in a separately accepted quotation, contract or project agreement.
Nothing in these Terms of Use excludes or limits liability that cannot lawfully be excluded or limited.
To the fullest extent permitted by law, you agree to indemnify Pentacle Ideation against claims, proceedings, liabilities, losses, damages, costs and reasonable legal expenses arising from:
- your unlawful or unauthorised use of the website;
- your breach of these Terms of Use;
- material submitted by you;
- your infringement of another person’s rights;
- your misuse of website content; or
- your introduction of malicious code or interference with the website.
This indemnity does not apply to the extent that the relevant loss was directly caused by Pentacle Ideation’s own breach of applicable law.
We may restrict, suspend or terminate access to the website without prior notice where:
- these Terms of Use are breached;
- unlawful or suspicious activity is detected;
- security or operational risks arise;
- maintenance is required;
- continued access may harm us or another person; or
- we otherwise consider suspension reasonably necessary.
Provisions intended to survive termination, including intellectual property, disclaimers, liability limitations, indemnity and governing law, will continue to apply.
A delay or failure by Pentacle Ideation to enforce any provision does not waive the right to enforce that or another provision later.
Any waiver must be expressly given in writing.
If any provision of these Terms of Use is found to be unlawful, invalid or unenforceable, it will be modified to the minimum extent necessary or treated as removed.
The remaining provisions will continue in effect.
A person who is not a party to these Terms of Use has no right under the Contracts (Rights of Third Parties) Act 2001 of Singapore to enforce any provision.
These Terms of Use are governed by the laws of Singapore.
Any dispute arising from or relating to the website or these Terms of Use will be subject to the exclusive jurisdiction of the courts of Singapore, unless otherwise required by applicable law.
We may revise these Terms of Use to reflect changes in law, technology, website functionality or business practices.
The revised version will be published on the website with an updated effective date.
Changes take effect upon publication unless otherwise stated.
Your continued use of the website after publication constitutes acceptance of the revised Terms of Use.
Questions concerning these Terms of Use may be directed to: